Chalet Booking System

About Ski Basics

Ski Basics are a holiday company providing accommodation, food, equipment hire and other supporting services for skiing holidays. Ski Basics have 12 ski chalets in Meribel, France.

Cloud-based booking system and business management tool, providing:

• Remote access to central booking system for remote staff
• Customer chalet bookings and online payments
• Online ski pass service

Ski Basics reported benefits including an 800% improvement in efficiency of the business management

Challenge: To increase sales over the web and provide staff with a central booking system, accessible from anywhere.

The problem; There are multiple stages in a complex booking process;

Bookings were recorded in spread sheets, Several individuals, based at different locations, were responsible for managing bookings.

The objective was to bring together all elements of a booking in a central place, accessible to all parties with up-to-date information.

Solution: A cloud-based management system & online booking / ordering.

Features included online payments, auto-reminders, 'upselling', management reports & forecasting.

Impact: 8 faster processes & increased online sales

Administration time in managing bookings was greatly reduced. Ski Basics managers could review and update bookings from any location – From their site location in France, or their UK offices in south west England.

This bespoke Intranet web app (application) is built on the open source platform 'LAMP' (Linux, Apache, MySQL, PHP 5) and developed using Zend Framework (ZF). Find out more about Zend Framework and why we use it in our developer blog post: www.bosonmedia.net/blog/2010/09/why-we-use-zend