A product specification web app for customers and sales teams.
Comparing and selecting products, technical engineers can create elaborate, conditional searches to identify products for specific applications.
Rotork is the world’s leader in the design and manufacturer of industrial valve actuators, valve control systems, valve gearboxes and accessories.Find out more
A product specification web app for customers and sales teams, featuring:
Rotork reported benefits including 95% improvement in data management.
Rotork needed an efficient way of distributing complex product information that was subject to regular updates and multiple variations.
Historically a CD-based Product Database had been globally distributed to international sales staff to identify appropriate product combination/s for a given set of customer requirements. The CD had to redistributed each time a product update was released, creating a logistical overhead. Managing the multiple versions in circulation was a serious problem.
Boson created an application to identify the appropriate product for the customer’s requirements. Customers are able to accurately search and purchase products more efficiently and effectively. Sales representatives quote accurately and customer satisfaction increases.
Our solution has increased the speed, efficiency and accuracy of valuable product updates. The sales teams benefit from greater access to the latest information and their customers benefit from a higher level of choice and responsiveness to their needs.