FTX Logistics : Staff communications and remote working

Challenge

To distribute company notices, reinforce Health & Safety and automate manual processes.

FTX needed an efficient way to communicate with staff, particular HEV drivers who were located across the country. As a commercial organization, staff productivity is a constant focus and so the automation of manual processes to optimize staff time was a key objective.

Also, the company had recently launched its ‘Zero Harm’ Health & Safety initiative. Continued reinforcement of the campaign was a high priority.

Solution

A staff intranet and timesheet management system (web application)

A bespoke timesheet ‘web app’ enables drivers to quickly input their week’s hours, in a predefined, controlled manner – from any location. Managers can review a driver’s input at any time and amend if necessary.

A private intranet, integrated within the new company website, was created to allow staff private access to key Health & Safety information. Individual receipt of key documents is monitored through the system so managers know who has read what, and when.

Key features include:

• Email and SMS (text message) reminders of new information & required actions

• Personalised information for staff

• Document sharing and readership ‘tracking’

• Management reports & administration